How do I subscribe?

How do I purchase a home subscription?

👉 If you signed up from your iPad: 

If you signed up from our iPad app, Apple allows a 14 day free period during which you will not be charged for your subscription (If you cancel your subscription before this period elapses, you will not be charged). To purchase a subscription so you can continue using the program, simply do not cancel your subscription before the 14 day free period, after which you will be charged the annual $99 subscription fee (until you cancel your subscription, which you can do at any time).

👉 If you signed up for a free trial via a web browser using a PC, Mac or Chromebook and your free trial has finished: 

If you have completed your free two-week trial with your child, you can keep using the program by purchasing a subscription. A year's subscription costs $99AUD. Please note that unless you purchase a subscription, you will not be charged after the 2 week trial.

To purchase a subscription using your web browser on your PC, Mac or Chromebook:

• Log in to your Dashboard and enter the parent Username and Password that were emailed to you when you started your trial.

• In your dashboard, click the "Account" button at the top of the page: 

Alternatively, at the bottom right of the screen, click the 'Renew Now' button for the child whose trial has finished: 

To subscribe:

1. Select the child or children for whom you wish to purchase a subscription

2. Select your currency

3. Click the 'Add' button

4. Click 'Pay Now'

5. Enter your payment details and press 'Pay Now': 

You can also see the steps above in our interactive guide:

Please note that you can cancel your subscription at any time. Subscriptions are paid annually. If you choose to cancel your subscription, you can continue to use the program for the remainder of the subscription period, but your subscription will not be renewed at the anniversary of your subscription. 

If you need help or need us to process a payment by phone, please contact us!