FAQ

Frequently Asked Questions 

☝️ How do I get a Username and Password for my child?

Your child's school needs to have a subscription to Reading Doctor Online for you to be able to access the program from home. Reading Doctor Online includes other tools to help your child’s teachers work on specific skills, set homework and monitor student progress. Your child’s teachers have their own separate logins to access these features.

Please ask your child's teacher for your child's username and password. If your child's school is unable to get a subscription, you can contact us to purchase an individual subscription. 


☝️ How do I add a bookmark for https://login.readingdoctor.com to Chrome?

To add a bookmark

To turn the bookmarks bar on or off, click More > Bookmarks > Show Bookmarks Bar.


☝️ The activities seem to be too easy / too hard for my child. What should I do?

If you feel the program is at the wrong level for your child please speak with your child's teacher. It is possible for the teacher to change the difficuly level of the program for your child.


☝️ I tried runnning the program on my iPad but the bottom of the screen is chopped off. Can the program be used on an iPad?

To run the program on an iPad without having the issue of the bottom of the screen being chopped off, please add login.readingdoctor.com to your iPad's homepage.

The steps are as follows:

To view a video explaining how to set the program up on an iPad, please click the image below:

☝️ I think I have found an issue (bug) with the program. Do you want to know about it?

Absolutely! Please contact us and let us know. We will resolve it as soon as possible.