FAQ

Frequently Asked Questions 

☝️ How do I get a Username and Password for my child?

Your child's school needs to have a subscription to Reading Doctor Online for you to be able to access the program from home. Reading Doctor Online includes other tools to help your child’s teachers work on specific skills, set homework and monitor student progress. Your child’s teachers have their own separate logins to access these features.

Please ask your child's teacher for your child's username and password. If your child's school is unable to get a subscription, you can contact us to purchase an individual subscription. 


☝️ How do I add a bookmark for https://login.readingdoctor.com to Chrome?

To add a bookmark

To turn the bookmarks bar on or off, click More > Bookmarks > Show Bookmarks Bar.


☝️ The activities seem to be too easy / too hard for my child. What should I do?

If your child is using the program through their school's subscription, their teacher can adjust the difficulty level for them. Please contact your child's teacher to let them know!

If you have purchased a subscription to the program, you can adjust the difficulty level for your child through your Parent Dashboard. Please follow the steps in this interactive guide to see how:

☝️ I think I have found an issue (bug) with the program. Do you want to know about it?

Absolutely! Please contact us and let us know. We will resolve it as soon as possible.